Frequently Asked Questions
About RAPS Animal Hospital + Urgent Care
What makes RAPS Animal Hospital different?
RAPS Animal Hospital is a community-owned, not-for-profit veterinary hospital with a unique mission. While providing exceptional veterinary care for dogs, cats, and many exotic pets, every appointment also helps support the Regional Animal Protection Society’s life-saving work. Revenue generated by the hospital is reinvested into helping animals in need, supporting programs such as the RAPS Cat Sanctuary, rescue initiatives, subsidized veterinary care, and community outreach. By choosing RAPS Animal Hospital, you’re not only investing in your pet’s health—you’re helping improve the lives of countless other animals.
Related Services: About Us • Our Mission • Book an Appointment
Is RAPS Animal Hospital a non-profit?
Yes. RAPS Animal Hospital is a non-profit veterinary hospital owned and operated by the Regional Animal Protection Society (RAPS). Unlike privately owned veterinary clinics, our hospital reinvests its revenue into supporting animal welfare programs and providing care for animals in need. Our goal is to deliver outstanding veterinary medicine while creating a lasting impact for pets, their families, and our community.
Related Services: About Us • Our Mission • Donate to RAPS
Does my appointment help animals in need?
Yes. Every appointment, procedure, and purchase made at RAPS Animal Hospital helps support the broader mission of the Regional Animal Protection Society. Revenue generated by the hospital is reinvested into programs that care for abandoned, surrendered, injured, and vulnerable animals, including Canada’s largest cat sanctuary. Your choice to visit RAPS helps extend compassionate care far beyond your own pet.
Related Services: About Us • Our Mission • RAPS Cat Sanctuary
Where does the money go?
As a non-profit veterinary hospital, revenue earned through appointments and services is reinvested into the Regional Animal Protection Society’s animal welfare programs. These funds help support medical care for rescued animals, the RAPS Cat Sanctuary, subsidized veterinary assistance for animals in need, community outreach initiatives, and ongoing investments in advanced medical equipment, facilities, and veterinary services that benefit both our patients and the animals RAPS cares for every day.
Related Services: About Us • Our Mission • Book an Appointment
How much of my appointment supports RAPS?
Because RAPS Animal Hospital is owned by the Regional Animal Protection Society, revenue generated through appointments, surgeries, diagnostics, and other veterinary services is reinvested into the organization’s charitable mission after covering the costs of operating a modern veterinary hospital. Those operating costs include highly trained veterinarians and support staff, advanced medical equipment, medications, supplies, and the day-to-day care of your pet. Any surplus is directed back into RAPS programs that help rescue, shelter, and care for animals in need. When you choose RAPS Animal Hospital, you’re supporting both exceptional veterinary medicine and a mission that improves the lives of animals throughout our community.
Related Services: About Us • Our Mission • Donate to RAPS
Is veterinary care more affordable because you're a non-profit?
Our focus is on providing exceptional veterinary care at fair and competitive prices while reinvesting every dollar back into our mission rather than generating profits for shareholders or private owners. Although our fees are similar to those of other full-service veterinary hospitals, choosing RAPS means your veterinary dollars help support animal rescue, rehabilitation, and community programs that save lives every day.
Related Services: About Us • Our Mission • Book an Appointment
Do you provide care for rescue animals?
Yes. As part of the Regional Animal Protection Society, our veterinary team provides medical care for many rescued, surrendered, and vulnerable animals supported by RAPS programs. We also work closely with animal welfare organizations and rescue partners to help provide the care these animals need before finding loving homes.
Related Services: About Us • RAPS Cat Sanctuary • RAPS Adoption Centre
Why should I choose RAPS Animal Hospital?
Choosing RAPS Animal Hospital means choosing exceptional veterinary care with a greater purpose. Our experienced veterinary team combines advanced diagnostics, modern medical technology, and compassionate care with a commitment to improving the lives of animals throughout our community. Every visit supports the life-saving work of the Regional Animal Protection Society, allowing your pet’s care to have an even greater impact.
Related Services: About Us • Wellness Exams • Book an Appointment
Do you work with local rescue organizations?
Yes. RAPS Animal Hospital proudly works alongside the Regional Animal Protection Society and collaborates with rescue organizations and community partners to help provide veterinary care for animals in need. These partnerships strengthen animal welfare throughout our region while ensuring more pets receive the medical attention they deserve.
Related Services: Community Initiatives • About Us • RAPS Cat Sanctuary
How does the hospital support the RAPS Cat Sanctuary?
RAPS operates Canada’s largest cat sanctuary, providing lifelong care for hundreds of cats who have nowhere else to go. Revenue generated through RAPS Animal Hospital helps support the medical care these cats receive, along with the veterinary expertise, diagnostics, surgeries, and ongoing treatment required to keep them healthy and comfortable. Every visit helps make that care possible.
Related Services: About Us • RAPS Cat Sanctuary • Donate to RAPS
Can I support RAPS without adopting a pet?
Absolutely. One of the easiest ways to support RAPS is by choosing RAPS Animal Hospital for your pet’s veterinary care. You can also make a donation, volunteer your time, shop at one of the RAPS Thrift Stores, attend fundraising events, or help spread awareness of our mission. Every form of support helps improve the lives of animals in our community.
Related Services: Donate to RAPS • RAPS Cat Sanctuary • RAPS Adoption Centre • RAPS Thrift Stores
Pricing, Payments & Financial Assistance
Can you tell me how much your services cost?
Because every pet is unique, we aren’t able to provide accurate estimates without first examining your pet. The cost of treatment can vary depending on factors such as your pet’s species, breed, age, weight, overall health, and the care they require.
Following an in-person examination, your veterinarian will discuss their findings, explain the recommended treatment plan, and provide you with a personalized written estimate. Your quote will also include any current promotions or discounts, and we’ll be happy to discuss our interest-free payment plan options if they’re appropriate for your situation.
Related Services: Book an Appointment • Contact Us • Interest-Free Payment Plans
Can I get a free $100 e-gift card?
Yes! New clients are eligible to receive a $100 e-gift card for each new pet, up to a maximum of five pets.
To activate your e-gift card, please visit our $100 e-Gift Card page. Once your card has been activated, give us a call at 604-242-1666 and we’ll be happy to schedule your pet’s appointment.
Related Services: $100 e-Gift Card Promotion • Book an Appointment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and debit. Payment is due at the time services are provided unless other arrangements have been made in advance.
Related Services: Contact Us • Interest-Free Payment Plans
Do you offer payment plans?
Yes. We offer interest-free payment plans for qualifying clients to help make veterinary care more accessible. If you think a payment plan may be helpful, our team would be happy to discuss the available options and determine whether you qualify.
Related Services: Interest-Free Payment Plans • Contact Us
Do you offer subsidized care?
Yes. Through Dogtor Levi’s Veterinary Care Fund, RAPS Animal Hospital is able to provide life-saving veterinary subsidies for families experiencing financial hardship. Assistance is provided on a case-by-case basis, based on eligibility and available funding.
To learn more about the program or determine whether you may qualify, please visit our Dogtor Levi’s Veterinary Care Fund page or contact our team.
Related Services: Dogtor Levi’s Veterinary Care Fund • Public Subsidy Policy • Contact Us
Do you accept pet insurance?
Yes. We welcome clients with pet insurance and are happy to provide the documentation needed to help you submit your claim to your insurance provider. Coverage varies between insurance companies and policies, so we recommend contacting your provider if you have questions about your specific benefits.
Related Services: Contact Us • Book an Appointment
Do you provide written estimates before treatment?
Yes. Before proceeding with most treatments, surgeries, or dental procedures, we’ll discuss our recommendations with you and provide a detailed written estimate outlining the expected costs. We believe it’s important that you understand your pet’s treatment plan and have the opportunity to ask questions before making any decisions.
Related Services: Surgery • Dental Care • Contact Us
Why can't you provide surgery or dental prices over the phone?
Every pet is different, and the cost of surgery or dental treatment depends on factors such as your pet’s age, breed, weight, overall health, and the condition being treated. An in-person examination allows your veterinarian to assess your pet, recommend the most appropriate treatment, and provide an accurate, personalized estimate. This helps ensure you’re receiving the care your pet needs without unexpected surprises.
Related Services: Surgery • Dental Care • Book an Appointment
Who can apply for a public veterinary subsidy?
RAPS considers subsidy requests on a case-by-case basis. Eligibility depends on factors such as available funding, the medical needs of your pet, your financial circumstances, and whether the required treatment can be provided at RAPS Animal Hospital. Because resources are limited, not every request can be approved.
Related Services: Interest-Free Payment Plans • Plans & Pricing • Dogtor Levi’s Veterinary Care Fund
What types of financial assistance does RAPS offer?
Depending on your circumstances, assistance may include partial or fully subsidized veterinary care, interest-free payment plans, discounted in-house services through eligible programs, and other financial assistance initiatives supported by RAPS and its donors. Assistance is offered on a case-by-case basis.
Related Services: Interest-Free Payment Plans • Plans & Pricing
Is subsidized care guaranteed?
No. Subsidized care depends on available resources and is offered at RAPS’ discretion. Our goal is to help as many pets and families as possible while ensuring we can continue supporting our community over the long term.
Related Services: Community Impact • Interest-Free Payment Plans
Can I apply before my pet receives treatment?
Yes. If you believe you’ll need financial assistance, we encourage you to speak with our team as early as possible. Applying before treatment begins allows us to review your options and determine whether assistance may be available.
Related Services: Book an Appointment • Interest-free Payment Plans
Where does the funding come from?
RAPS is a non-profit organization. Funding for public subsidies comes from charitable donations, grants, fundraising initiatives, social enterprise revenue, and the support of clients who choose RAPS Animal Hospital. Every appointment helps us provide care to more animals and families in need.
Related Services: Community Impact • Dogtor Levi’s Veterinary Care Fund • About RAPS Animal Hospital
Appointments
Do I need an appointment?
While we recommend booking an appointment to ensure your pet receives the time and attention they deserve, we understand that unexpected illnesses and injuries happen. If your pet needs to be seen and you don’t have an appointment, please give us a call. We’ll do our best to accommodate you or advise you on the most appropriate next steps.
Related Services: Contact Us • Urgent Care • Book an Appointment
Do you accept walk-ins?
Yes. While appointments are preferred, we do our best to accommodate walk-in patients whenever our schedule allows. If your pet needs urgent attention, we recommend calling us before you arrive so we can assess the situation, let you know what to expect, and prepare for your visit if possible.
Related Services: Contact Us • Urgent Care • Book an Appointment
Do you see new patients?
Yes! We welcome new patients and their families. Whether you’ve recently welcomed a new puppy or kitten, moved to the area, or are looking for a new veterinary team, we’re here to provide compassionate, high-quality care for your pet throughout every stage of life.
Related Services: Book an Appointment • Wellness Exams • Contact Us
Do I need an appointment for Urgent Care Services?
No. All we ask is that you call us prior to your arrival at: 604-242-1666 This way we can help facilitate your same day appointment and our team can prepare for your arrival, especially in severe or time-sensitive cases.
How is my pet triaged for Urgent Care?
When you arrive, your companion will be evaluated through a triage process, like a human ER. This allows our medical team to quickly identify life-threatening conditions and begin treatment right away. Please note that priority and life-threatening emergencies will be examined immediately and pets who are more stable may wait while more critical cases are attended to.
What are the care triage levels?
Do you offer 24-hour Urgent Care services?
No. We are currently providing urgent care service and same day appointments during our operating hours. Should your companion require overnight or after-hours emergency care, they will need to be transferred to a 24-hour Emergency Hospital.
What services do you offer?
As a full-service animal hospital and urgent care, we offer a wide range of services including:
- Urgent Care
- Wellness and Clinical Exams
- Surgeries
- Dental Procedures & Oral Exams
- Vaccinations
- Microchipping
- Laboratory Diagnostics
- Ultrasounds & Echocardiogram
- Digital X-rays
- Fluorescent Light Therapy
- Dermatology & Allergies
- Nutrition
- Nail Trims
- Puppy and Kitten Care
- Exotic Animals Care
- Geriatric Care
Related Services: Services • Appointment Types • Book an Appointment
What should I bring to my pet's first appointment?
Please bring any previous veterinary records, vaccination history, medications or supplements your pet is currently taking, and details about any health concerns you’ve noticed. If your pet has pet insurance, bringing your policy information may also be helpful. Dogs should arrive on a leash, while cats and other small pets should be safely secured in an appropriate carrier.
Related Services: Book an Appointment • Wellness Exams • Puppy & Kitten Care
When should I bring my pet to the veterinarian?
If your pet is showing signs of illness, injury, changes in behaviour, loss of appetite, vomiting, diarrhea, limping, excessive scratching, difficulty breathing, or any other unusual symptoms, it’s best to schedule an examination as soon as possible. Even if you’re unsure whether something is serious, our team can help determine the most appropriate course of action. Regular wellness exams are also important for detecting health concerns before they become more serious.
Related Services: Clinical Exams • Wellness Exams • Urgent Care
What happens during my pet's first appointment?
Your pet’s first visit includes a comprehensive head-to-tail physical examination performed by one of our veterinarians. We’ll review your pet’s medical history, discuss your concerns, assess their overall health, and answer any questions you may have. If additional diagnostic testing or treatment is recommended, we’ll explain your options and work with you to develop a personalized care plan for your pet.
Related Services: Wellness Exams • Clinical Exams • Book an Appointment
What should I do if my pet has an emergency?
If your pet is experiencing a medical emergency, contact us immediately. Our team can help determine the urgency of your pet’s condition, advise you on what to do while travelling to the hospital, or direct you to the most appropriate emergency veterinary facility if immediate care is required. Seeking prompt veterinary attention can make a significant difference in many emergency situations.
Related Services: Urgent Care • Contact Us • After-hours Emergency
Can I stay with my pet during the examination?
Yes. We encourage you to be present during your pet’s examination whenever possible. Your observations and knowledge of your pet’s behaviour are valuable in helping our veterinarians understand your concerns and develop the most appropriate care plan.
Related Services: Wellness Exams • Clinical Exams • Book an Appointment
Do you treat exotic pets?
Yes. Our veterinary team provides care for many exotic pets, including rabbits, guinea pigs, hamsters, birds, reptiles, and other small companion animals. If you have questions about whether we treat your particular species, please contact our team and we’ll be happy to assist you.
Related Services: Exotic Pet Care • Book an Appointment • Clinical Examinations
How often should my pet have a wellness exam?
Most healthy adult pets should have a wellness examination once a year. Puppies, kittens, senior pets, and animals with ongoing medical conditions often benefit from more frequent visits. Regular wellness exams help detect health concerns early, monitor changes over time, and ensure your pet stays up to date on preventive care, vaccinations, and parasite protection.
Related Services: Wellness Exams • Vaccinations • Senior & Geriatric Care
Why does my pet need bloodwork?
Bloodwork provides valuable information about your pet’s overall health and can help detect illnesses before obvious symptoms develop. It allows our veterinarians to evaluate organ function, identify infections, monitor chronic conditions, and establish a baseline for future comparisons. Blood tests are also commonly recommended before anesthesia or surgery to help ensure your pet can safely undergo a procedure.
Related Services: Laboratory Diagnostics & Testing • Wellness Exams • Senior & Geriatric Care
Do I need to book an exam with RAPS if another vet has already told me what my pet needs?
Yes, we cannot prescribe medications or perform care on a pet that we have not examined. It is in your pet’s best interest for our team to first double check the underlining cause before any care is provided, especially if we have not met you or your pet before. At the exam, the doctor will assess your pet’s health, learn your concerns, and provide you with a tailored care plan. We can also provide you with a quote that will include any specials or discounts, for example, we are currently offering 25% off all in-house services + interest free payment plans.
Related Services: Laboratory Diagnostics & Testing • Wellness Exams • Senior & Geriatric Care
How long does a veterinary appointment usually take?
Most appointments take approximately 30 minutes, although the length of your visit may vary depending on your pet’s condition and whether additional diagnostics or treatments are recommended. If your pet requires more extensive testing or procedures, our team will discuss the expected timeline with you.
Related Services: Wellness Exams • Clinical Exams • Book an Appointment
Emergency & Urgent Care
What is considered an emergency?
A pet emergency is any situation where your pet’s life or long-term health may be at risk and immediate veterinary attention is needed. This includes difficulty breathing, severe bleeding, collapse, seizures, poisoning, being hit by a vehicle, inability to urinate, severe pain, significant trauma, or ingestion of a foreign object or toxic substance. If you’re unsure whether your pet’s condition is an emergency, it’s always best to call us. Our team can help assess the situation and recommend the most appropriate next steps.
Related Services: Urgent Care • Contact Us • After-Hours Emergency
What is the difference between urgent care and emergency care?
Urgent care is for illnesses or injuries that should be seen promptly but are not immediately life-threatening, such as ear infections, vomiting, diarrhea, limping, skin conditions, or minor wounds. Emergency care is required when a pet has a life-threatening condition, such as difficulty breathing, severe trauma, uncontrolled bleeding, collapse, seizures, or suspected poisoning.
If you’re unsure which type of care your pet needs, give us a call. We’ll help determine the urgency of your pet’s condition and guide you to the appropriate level of care.
Related Services: Urgent Care • Contact Us • After-Hours Emergency
My pet ate chocolate. What should I do?
Chocolate can be toxic to dogs and, less commonly, cats. The risk depends on the type of chocolate, the amount eaten, and your pet’s size. Do not wait for symptoms to appear. Contact us immediately with your pet’s weight, the type of chocolate consumed, the approximate amount, and when it was eaten. Our veterinary team can help determine the level of risk and advise whether your pet should be examined or treated right away.
Related Services: Urgent Care • Contact Us • Clinical Examinations
My pet ate something poisonous. What should I do?
If you believe your pet has eaten, licked, or chewed something potentially poisonous, contact us immediately. Do not wait for symptoms to appear, as many toxins can begin causing damage before your pet shows obvious signs of illness.
If possible, have the product packaging or the name of the substance available, along with an estimate of how much was consumed and when it happened. Common household toxins include certain human medications, chocolate, grapes and raisins, xylitol (birch sugar), lilies, cannabis, antifreeze, rodenticides, household cleaners, and some plants.
Our veterinary team can assess the level of risk and recommend the most appropriate next steps. Prompt treatment often provides the best possible outcome.
Related Services: Urgent Care • Contact Us • Clinical Examinations
My dog swallowed a toy. Should I come in?
Yes. Swallowing a toy or other foreign object can cause a potentially serious intestinal blockage. Some dogs may show signs immediately, while others may not develop symptoms for several hours or even days. Contact us as soon as possible so we can assess the situation. Depending on the object and your dog’s condition, we may recommend an examination, diagnostic imaging, or close monitoring. Early intervention can often prevent more serious complications.
Related Services: Urgent Care • Digital X-Rays • Clinical Examinations
My cat isn't eating. Is that an emergency?
Cats that stop eating should always be evaluated by a veterinarian, especially if they have gone more than 24 hours without eating or are showing other signs of illness such as vomiting, lethargy, or hiding. A prolonged loss of appetite can lead to serious health complications, particularly in overweight cats. If your cat refuses food or you notice a sudden change in appetite, contact us promptly so we can help determine the cause and recommend the appropriate care.
Related Services: Urgent Care • Clinical Examinations • Laboratory Diagnostics & Testing
My pet is limping. Should I wait?
Limping can be caused by anything from a minor strain to a fracture or more serious injury. If your pet is unable to bear weight, is in obvious pain, has significant swelling, or the limp developed after trauma, they should be examined as soon as possible. Mild limping that improves quickly may not require immediate treatment, but if it persists for more than 24 hours, worsens, or is accompanied by other symptoms, we recommend scheduling an examination.
Related Services: Clinical Examinations • Digital X-Rays • Urgent Care
My pet is vomiting. When should I worry?
An occasional episode of vomiting may not always indicate a serious problem, but repeated vomiting, vomiting accompanied by diarrhea, lethargy, abdominal pain, loss of appetite, blood, or difficulty breathing should be assessed promptly. Puppies, kittens, senior pets, and animals with underlying medical conditions can become dehydrated more quickly and should be evaluated sooner. If you’re concerned or your pet’s symptoms persist, contact us for guidance.
Related Services: Clinical Examinations • Laboratory Diagnostics & Testing • Urgent Care
My dog was hit by a car. What should I do?
If your dog has been hit by a vehicle, seek veterinary care immediately, even if they appear to be walking normally. Some serious injuries, including internal bleeding, fractures, or chest trauma, may not be immediately obvious. If it is safe to do so, carefully move your dog onto a blanket or firm surface for transport and contact us right away so we can prepare for your arrival. Prompt veterinary assessment gives your dog the best chance of a successful recovery.
Related Services: Urgent Care • Digital X-Rays • Veterinary Surgery
Wellness & Preventive Care
How often should my dog see the veterinarian?
Most healthy adult dogs should have a wellness examination once a year. Regular checkups allow our veterinarians to monitor your dog’s overall health, keep vaccinations up to date, screen for parasites, and identify potential health concerns before they become more serious. Puppies, senior dogs, and dogs with ongoing medical conditions may benefit from more frequent visits based on their individual needs.
Related Services: Wellness Exams • Vaccinations • Senior & Geriatric Care
How often should my cat see the veterinarian?
Cats are experts at hiding illness, making regular wellness examinations especially important. Healthy adult cats should typically see a veterinarian once a year, while kittens, senior cats, and those with chronic medical conditions often require more frequent examinations. Routine visits help monitor your cat’s health, detect problems early, and keep vaccinations and preventive care up to date.
Related Services: Wellness Exams • Vaccinations • Senior & Geriatric Care
When should my puppy have its first veterinary visit?
Puppies should have their first veterinary examination at approximately 6 to 8 weeks of age, or shortly after joining your family if they are older. During this visit, we’ll perform a comprehensive physical examination, discuss your puppy’s vaccination and deworming schedule, talk about nutrition, parasite prevention, behaviour, and answer any questions you may have. Early veterinary care helps your puppy get the healthiest possible start in life.
Related Services: Puppy & Kitten Care • Wellness Exams • Vaccinations
When should my kitten have its first veterinary visit?
Kittens should have their first veterinary examination at approximately 6 to 8 weeks of age, or as soon as possible after adoption if they are older. Your kitten’s first visit includes a complete physical examination, guidance on vaccinations, parasite prevention, nutrition, and overall health, helping establish a strong foundation for lifelong wellness.
Related Services: Puppy & Kitten Care • Wellness Exams • Vaccinations
What vaccines does my pet need?
Every pet’s vaccination needs are different and depend on factors such as age, lifestyle, travel, and potential exposure to disease. During your pet’s wellness examination, our veterinarians will recommend a personalized vaccination schedule based on your pet’s individual risk factors. Keeping vaccinations current is one of the most effective ways to protect your pet from many serious and preventable diseases.
Related Services: Vaccinations • Wellness Exams • Contact Us
Does my pet need annual bloodwork?
Annual bloodwork is an important part of preventive healthcare, particularly for senior pets and those with ongoing medical conditions. Blood tests can help detect changes in organ function, identify underlying illness before symptoms appear, monitor chronic diseases, and establish a valuable health baseline for future comparison. Your veterinarian will recommend the most appropriate testing based on your pet’s age, health, and lifestyle.
Related Services: Laboratory Diagnostics & Testing • Senior & Geriatric Care • Wellness Exams
How often should my pet have parasite testing?
Most dogs and cats should have routine parasite testing at least once a year as part of their preventive healthcare. Pets with higher exposure to parks, wildlife, other animals, or outdoor environments may benefit from more frequent testing. Regular fecal testing helps detect intestinal parasites that may not cause obvious symptoms, allowing treatment before they affect your pet’s health or become a risk to other animals or people.
Related Services: Wellness Exams • Laboratory Diagnostics & Testing • Book an Appointment
How can I keep my pet healthy as they age?
Regular veterinary examinations, a balanced diet, appropriate exercise, dental care, routine bloodwork, and preventive healthcare all play an important role in helping pets enjoy a healthy, comfortable life as they age. As your pet gets older, regular monitoring allows us to detect age-related conditions earlier and recommend treatments that can improve both quality of life and long-term health. Together, we’ll develop a personalized wellness plan that supports your pet through every stage of life.
Related Services: Senior & Geriatric Care • Pet Nutrition • Dental Care • Wellness Exams
Clinical Examinations
When should I book a clinical examination?
A clinical examination is recommended any time you notice a change in your pet’s health, behaviour, or daily routine. Signs such as vomiting, diarrhea, coughing, limping, changes in appetite or thirst, weight loss, unusual lumps, itching, difficulty breathing, or changes in energy level should all be assessed by a veterinarian. Early diagnosis often leads to more effective treatment and can help prevent more serious health problems from developing.
Related Services: Clinical Examinations • Urgent Care • Laboratory Diagnostics & Testing
What happens during a clinical examination?
During a clinical examination, your veterinarian performs a thorough head-to-tail assessment of your pet’s overall health. This includes evaluating the eyes, ears, mouth, heart, lungs, abdomen, skin, coat, joints, weight, and body condition while discussing any symptoms or concerns you’ve noticed at home. If additional information is needed, your veterinarian may recommend diagnostic testing to help determine the underlying cause of your pet’s condition.
Related Services: Clinical Examinations • Laboratory Diagnostics & Testing • Digital X-Rays
Why does my pet need diagnostic testing?
Diagnostic testing allows veterinarians to look beyond what can be seen during a physical examination. Bloodwork, urinalysis, fecal testing, digital X-rays, ultrasound, and other diagnostic tools help identify illness, evaluate organ function, detect injuries, and guide treatment decisions. These tests often allow conditions to be diagnosed earlier and more accurately, helping your pet receive the most appropriate care.
Related Services: Laboratory Diagnostics & Testing • Digital X-Rays • Ultrasound
How long does a clinical examination take?
Most clinical examinations take approximately 30 minutes, although the length of your appointment may vary depending on your pet’s condition and whether additional diagnostic testing is recommended. Our veterinarians take the time to perform a thorough examination, discuss their findings, answer your questions, and develop a treatment plan tailored to your pet’s individual needs.
Related Services: Clinical Examinations • Laboratory Diagnostics & Testing • Book an Appointment
Will my pet need bloodwork?
Not every pet requires bloodwork during a clinical examination, but it is often recommended to help diagnose illness, evaluate organ function, monitor ongoing medical conditions, or establish a health baseline. Your veterinarian will discuss whether blood testing would be beneficial based on your pet’s age, symptoms, medical history, and examination findings.
Related Services: Laboratory Diagnostics & Testing • Clinical Examinations • Senior & Geriatric Care
Will my pet need X-rays?
Digital X-rays are recommended when your veterinarian needs to evaluate bones, joints, the chest, abdomen, or other internal structures that cannot be fully assessed during a physical examination. They are commonly used to diagnose fractures, arthritis, foreign objects, bladder stones, certain heart and lung conditions, and many other medical concerns. Your veterinarian will recommend X-rays only when they will provide valuable information for your pet’s diagnosis or treatment.
Related Services: Digital X-rays • Clinical Examinations • Surgery
When should I take my pet to the veterinarian?
If your pet is showing persistent or worsening symptoms, it’s always safer to have them examined sooner rather than later. Difficulty breathing, repeated vomiting or diarrhea, loss of appetite, collapse, seizures, severe pain, injuries, trouble urinating, sudden weakness, or significant changes in behaviour should all be assessed promptly. If you’re unsure whether your pet needs immediate care, contact our team—we’re happy to help you determine the best next step.
Related Services: Urgent Care • Clinical Examinations • Contact Us
Dental Care
How often should my pet have a dental cleaning?
Every pet is different, and the frequency of professional dental cleanings depends on factors such as age, breed, genetics, diet, and the current condition of their teeth and gums. Some pets may benefit from annual cleanings, while others may require them more or less often. During your pet’s wellness examination or pre-dental consultation, our veterinarians will assess their oral health and recommend a dental care plan that’s right for them.
Related Services: Dental Care • Wellness Exams • Book an Appointment
Does my pet need a pre-dental exam?
Yes. Every dental procedure begins with a pre-dental examination. During this appointment, your veterinarian will assess your pet’s oral health, discuss any dental concerns, determine whether anesthesia is appropriate, and recommend the most suitable treatment plan. You’ll also receive a personalized estimate that includes any current promotions or discounts, and we’ll be happy to discuss our interest-free payment plan options if needed.
Related Services: Dental Care • Wellness Exams • Contact Us
Does my pet really need anesthesia?
Yes. General anesthesia is essential for performing a safe and thorough dental cleaning. It allows your veterinarian to clean above and below the gumline, perform a complete oral examination, and take dental X-rays while keeping your pet comfortable and stress-free. Before any dental procedure, we’ll perform a pre-dental examination and any recommended testing to ensure anesthesia is as safe as possible for your pet.
Related Services: Dental Care • Laboratory Diagnostics & Testing • Wellness Exams
Why are dental X-rays important?
More than half of each tooth is hidden beneath the gumline, where problems cannot be seen during a visual examination alone. Dental X-rays allow us to detect issues such as tooth root infections, bone loss, fractures, retained roots, and other painful conditions that might otherwise go unnoticed. They help ensure your pet receives the most accurate diagnosis and appropriate treatment.
Related Services: Dental Care • Digital X-rays • Laboratory Diagnostics & Testing
How can I tell if my pet has dental disease?
Signs of dental disease may include bad breath, red or bleeding gums, yellow or brown tartar buildup, difficulty eating, dropping food, pawing at the mouth, excessive drooling, loose teeth, or changes in behaviour due to oral pain. Because many pets hide discomfort, dental disease can be advanced before obvious signs appear. Regular veterinary examinations are the best way to detect dental problems early.
Related Services: Dental Care • Wellness Exams • Clinical Examinations
Is bad breath normal?
No. While many people assume bad breath is a normal part of having a pet, it is often one of the earliest signs of dental disease or an underlying medical condition. Persistent bad breath should be evaluated by a veterinarian so the cause can be identified and treated before it progresses.
Related Services: Dental Care • Wellness Exams • Clinical Examinations
How can I brush my pet's teeth?
Daily brushing is the most effective way to reduce plaque and help prevent dental disease. Use a toothbrush and toothpaste specifically designed for pets, as human toothpaste should never be used. If your pet is new to tooth brushing, start slowly with short, positive sessions and gradually build up over time. Our team can demonstrate proper brushing techniques and recommend products that are appropriate for your pet.
Related Services: Dental Care • Wellness Exams
What dental chews actually work?
Dental chews, dental diets, water additives, and oral care products can all help reduce plaque and tartar when used as part of a complete dental care routine. However, they should not replace regular tooth brushing or professional dental cleanings. Our veterinarians can recommend products that are safe, effective, and appropriate for your pet’s individual needs.
Related Services: Dental Care • Wellness Exams • Pet Nutrition
How much is a dental cleaning?
Because every pet’s dental health is different, we can’t provide an accurate estimate without first performing a pre-dental examination. During this appointment, your veterinarian will assess your pet’s teeth and gums, discuss any recommended treatment, determine whether anesthesia is appropriate, and provide you with a personalized estimate. Your quote will include any current promotions or discounts, and we’ll also discuss our interest-free payment plan options if they’re helpful.
Related Services: Dental Care • Book an Appointment • Contact Us
Laboratory Diagnostics
Why does my pet need bloodwork?
Bloodwork provides valuable information about your pet’s overall health and can help detect illness before symptoms become obvious. It allows your veterinarian to evaluate organ function, identify infections, monitor chronic conditions, assess hydration, and establish a health baseline for future comparison. Blood tests are also commonly recommended before anesthesia to help ensure your pet can safely undergo a procedure.
Related Services: Laboratory Diagnostics & Testing • Wellness Exams • Surgery
How quickly will I receive test results?
Many blood tests and other laboratory diagnostics are performed in-house, allowing us to receive results the same day or within a few hours. Some specialized tests are sent to an external laboratory and may take several days to process. Your veterinarian will let you know when to expect your pet’s results and will discuss the findings and any recommended next steps with you.
Related Services: Laboratory Diagnostics & Testing • Clinical Examinations • Contact Us
What can blood tests detect?
Blood tests provide important information about your pet’s overall health and can help identify infections, inflammation, anemia, diabetes, kidney disease, liver disease, hormonal disorders, and many other medical conditions. They also help monitor ongoing illnesses, evaluate how well treatments are working, and establish a health baseline for future comparison.
Related Services: Laboratory Diagnostics & Testing • Wellness Exams • Senior & Geriatric Care
Does my pet need to fast before bloodwork?
Not all blood tests require fasting. Depending on the type of testing being performed, your veterinarian may recommend withholding food for several hours beforehand to help ensure the most accurate results. Fresh water is usually encouraged unless you’ve been given different instructions. We’ll let you know if any special preparation is needed before your appointment.
Related Services: Laboratory Diagnostics & Testing • Clinical Examinations
What is a urinalysis?
A urinalysis is a laboratory test that evaluates your pet’s urine to assess kidney function, hydration, urinary tract health, and other aspects of overall health. It can help detect urinary tract infections, bladder stones, diabetes, kidney disease, and other medical conditions. Urinalysis is often performed alongside bloodwork to provide a more complete picture of your pet’s health.
Related Services: Laboratory Diagnostics & Testing • Clinical Examinations • Senior & Geriatric Care
What is cytology?
Cytology is the microscopic examination of cells collected from areas such as the skin, ears, lumps, or other abnormal tissues. It helps your veterinarian identify infections, inflammation, parasites, and certain types of tumors or abnormal cell changes. Cytology is a minimally invasive diagnostic tool that often provides valuable information quickly, allowing treatment to begin sooner.
Related Services: Laboratory Diagnostics & Testing • Clinical Examinations • Dermatology & Allergies
Why are fecal tests important?
Fecal testing helps detect intestinal parasites that may not be visible to the naked eye and can affect both your pet’s health and, in some cases, human health. Even pets that appear healthy can carry parasites without showing symptoms. Routine fecal testing allows us to diagnose and treat parasites early, helping keep your pet, your family, and other animals healthier.
Related Services: Laboratory Diagnostics & Testing • Wellness Exams • Puppy & Kitten Care
Do you perform laboratory testing in-house?
Yes. RAPS Animal Hospital offers a wide range of advanced in-house laboratory testing, allowing our veterinary team to receive many results the same day or within just a few hours. Fast access to diagnostic information means we can diagnose many conditions more quickly, begin treatment sooner, and provide you with answers when your pet needs them most. For specialized testing that requires an external laboratory, we’ll explain the expected turnaround time and keep you informed as soon as results become available.
Related Services: Laboratory Diagnostics & Testing • Clinical Exams • Urgent Care
Digital X-rays
Are digital X-rays safe?
Digital X-rays are often recommended when a pet has suffered an injury, is limping, has swallowed a foreign object, or is showing signs of illness. They allow our veterinary team to quickly evaluate bones, joints, the chest, abdomen, and other internal structures, helping us diagnose problems accurately and begin treatment as soon as possible.
Related Services: Digital X-rays • Clinical Examinations • Urgent Care
Does my pet need sedation?
Not always. Many pets can have X-rays taken while awake, especially if they are calm and comfortable. However, sedation may be recommended if your pet is painful, anxious, unable to remain still, or if certain positions are needed to obtain clear diagnostic images. Your veterinarian will discuss the safest and most appropriate option based on your pet’s individual needs.
Related Services: Digital X-rays • Clinical Examinations • Surgery
What's the difference between an X-ray and an ultrasound?
Digital X-rays are best for evaluating bones, joints, the lungs, the heart, and identifying foreign objects or certain abdominal conditions. Ultrasound uses sound waves to create real-time images of soft tissues and organs such as the liver, kidneys, bladder, spleen, and abdomen. Depending on your pet’s symptoms, your veterinarian may recommend one or both imaging techniques to reach an accurate diagnosis.
Related Services: Digital X-rays • Ultrasound • Clinical Examinations
How long do X-rays take?
Most digital X-ray procedures take approximately 15 to 30 minutes, although the exact time depends on the number of images required and whether sedation is needed. Because digital images are available almost immediately, our veterinarians can begin reviewing the results right away and discuss the next steps with you as soon as possible.
Related Services: Digital X-rays • Clinical Examinations • Urgent Care
When will I receive the results?
Digital X-ray images are available immediately after they are taken, allowing our veterinarians to begin evaluating them without delay. In most cases, we’ll discuss the findings with you during your visit or shortly afterward. If additional review or consultation is recommended, we’ll explain the next steps and contact you as soon as more information is available.
Related Services: Digital X-rays • Clinical Examinations • Contact Us
Will my pet be shaved for an X-ray?
No. In most cases, your pet does not need to be shaved for digital X-rays. Unlike an ultrasound, X-rays can usually be performed without clipping the hair. Occasionally, your veterinarian may recommend clipping a small area if additional diagnostic procedures are being performed, but this is uncommon for X-rays alone.
Related Services: Digital X-rays • Clinical Examinations
Ultrasound & Echocardiography
Why would my pet need an ultrasound?
An ultrasound allows veterinarians to examine your pet’s internal organs in real time without surgery. It is often recommended to investigate vomiting, diarrhea, weight loss, abdominal pain, changes in urination, abnormal bloodwork, or suspected masses. Ultrasound provides detailed images of soft tissues and helps your veterinarian diagnose many conditions more accurately.
Related Services: Ultrasound • Laboratory Diagnostics & Testing • Clinical Examinations
What can an ultrasound diagnose?
Ultrasound is used to evaluate organs such as the liver, kidneys, bladder, spleen, intestines, and other abdominal structures. It can help diagnose tumors, cysts, bladder stones, fluid accumulation, pregnancy, organ abnormalities, and many other medical conditions. Your veterinarian may also use ultrasound to help guide certain diagnostic procedures.
Related Services: Ultrasound • Laboratory Diagnostics & Testing • Clinical Examinations
Does an ultrasound hurt?
No. Ultrasound is a safe, non-invasive, and painless diagnostic procedure that uses sound waves to create detailed images of your pet’s internal organs. Most pets tolerate the examination very well and remain awake throughout the procedure. Our team will ensure your pet is as comfortable and relaxed as possible during the examination.
Related Services: Ultrasound • Clinical Examinations
Does my pet need to be shaved?
Yes, in most cases a small area of your pet’s fur will need to be clipped. This allows the ultrasound probe to make direct contact with the skin, producing the clearest and most accurate images. The clipped area is usually small, and the hair will grow back naturally over time.
Related Services: Ultrasound • Clinical Examinations
Will my pet need sedation?
Most pets do not require sedation for an ultrasound. Because the procedure is painless and non-invasive, many animals remain calm while lying comfortably during the examination. If your pet is anxious, painful, or unable to remain still, your veterinarian may recommend mild sedation to help obtain the best possible images safely.
Related Services: Ultrasound • Clinical Examinations • Surgery
What's the difference between an ultrasound and an X-ray?
Ultrasound and digital X-rays provide different types of diagnostic information and are often used together. Ultrasound is best for evaluating soft tissues and organs such as the liver, kidneys, bladder, and intestines, while digital X-rays are better suited for examining bones, joints, the lungs, and identifying certain foreign objects. Your veterinarian will recommend the most appropriate imaging test based on your pet’s symptoms and medical history.
Related Services: Ultrasound • Digital X-rays • Clinical Examinations
What is an echocardiogram?
An echocardiogram is a specialized ultrasound of the heart that allows veterinarians to evaluate the heart’s structure and function in real time. It can help diagnose heart murmurs, heart disease, congenital abnormalities, and other cardiac conditions, while also assessing how well the heart is pumping blood. Echocardiography provides valuable information that helps guide treatment and monitor heart health over time.
Related Services: Echocardiography • Ultrasound • Clinical Examinations
My veterinarian said my pet has a heart murmur. Does it need an echocardiogram?
Not every heart murmur requires an echocardiogram, but many do. An echocardiogram allows your veterinarian to determine the cause of the murmur, assess the structure and function of the heart, and identify whether treatment or ongoing monitoring is needed. If a heart murmur is detected during your pet’s examination, we’ll recommend the most appropriate next steps based on your pet’s age, symptoms, and overall health.
Related Services: Echocardiography • Clinical Examinations • Laboratory Diagnostics & Testing
Surgery
Does my pet need a pre-surgical exam?
Yes. Every surgical procedure begins with a pre-surgical examination. During this appointment, your veterinarian will assess your pet’s overall health, discuss the recommended procedure, determine whether anesthesia is appropriate, and answer any questions you may have. You’ll also receive a personalized estimate that includes any current promotions or discounts, and we’ll be happy to discuss our interest-free payment plan options if needed.
Related Services: Surgery • Wellness Exams • Contact Us
Is anesthesia safe?
Yes. Every surgical procedure begins with a pre-surgical examination. During this Modern veterinary anesthesia is very safe, and your pet’s safety is our highest priority. Before surgery, your veterinarian will perform a physical examination and may recommend bloodwork to evaluate your pet’s overall health. Throughout the procedure, your pet is closely monitored by our experienced veterinary team using advanced monitoring equipment to help ensure they remain safe and comfortable from start to finish.
Related Services: Surgery • Laboratory Diagnostics & Testing • Wellness Exams
Does my pet need bloodwork before surgery?
Yes. Pre-anesthetic bloodwork is strongly recommended before most surgical procedures. Blood tests help evaluate organ function, detect underlying medical conditions that may not be obvious during a physical examination, and identify any concerns that could affect anesthesia or surgery. This information allows your veterinarian to develop the safest possible anesthetic plan for your pet.
Related Services: Laboratory Diagnostics & Testing • Surgery • Wellness Exams
How should I prepare my pet for surgery?
We’ll provide you with detailed instructions before your pet’s procedure. In most cases, pets should not eat for several hours before surgery, although access to fresh water is often permitted unless instructed otherwise. Be sure to follow all pre-surgical instructions carefully, including any directions regarding medications or arrival time, to help ensure your pet’s procedure goes smoothly.
Related Services: Surgery, Contact Us
How long will my pet stay at the hospital?
The length of your pet’s stay depends on the type of procedure being performed and how they recover from anesthesia. Many routine procedures allow pets to return home the same day, while more complex surgeries or pets requiring additional monitoring may need to remain in the hospital longer. We’ll discuss the expected timeline before surgery and keep you informed throughout your pet’s stay.
Related Services: Surgery • Contact Us
What should I expect after surgery?
After surgery, your pet may be sleepy or quieter than usual while the anesthesia wears off. Our team will provide detailed discharge instructions covering medications, activity restrictions, feeding recommendations, incision care, and follow-up appointments. We’ll also explain what to expect during recovery and which signs may require a call to the hospital.
Related Services: Surgery • Contact Us • Clinical Examinations
How do I care for my pet at home?
Following your veterinarian’s discharge instructions is one of the most important parts of your pet’s recovery. This may include restricting activity, administering prescribed medications, preventing your pet from licking the incision, monitoring the surgical site for signs of infection, and attending any recommended follow-up appointments. If you have any questions or concerns during recovery, our team is always happy to help.
Related Services: Surgery • Contact Us • Clinical Examinations
What pain control will my pet receive?
Keeping your pet comfortable is an important part of their surgical care. We use modern pain management protocols tailored to your pet’s procedure, age, and overall health. Depending on the surgery, this may include medications given before, during, and after the procedure, along with pain relief to continue at home. Our goal is to help your pet recover as comfortably and safely as possible.
Related Services: Surgery • Contact Us • Clinical Examinations
Spay & Neuter
When should I spay my puppy?
The ideal time to spay a puppy depends on factors such as breed, size, age, and overall health. While many puppies are spayed around six months of age, larger breeds may benefit from waiting longer. During your puppy’s wellness examinations, your veterinarian will recommend the most appropriate timing based on your dog’s individual needs and current veterinary guidelines.
Related Services: Spay & Neuter • Puppy & Kitten Care • Wellness Exams
When should I neuter my puppy?
The best age to neuter a puppy varies depending on breed, size, and overall health. While many dogs are neutered around six months of age, larger breeds may benefit from waiting until they are more physically mature. Your veterinarian will discuss the benefits and timing that are most appropriate for your dog’s individual needs.
Related Services: Spay & Neuter • Puppy & Kitten Care • Wellness Exams
When should I spay my kitten?
Most kittens are spayed between five and six months of age, before they experience their first heat cycle. Spaying helps prevent unwanted litters and can reduce the risk of certain reproductive diseases. Your veterinarian will recommend the best timing based on your kitten’s health and development.
Related Services: Spay & Neuter • Puppy & Kitten Care • Wellness Exams
When should I neuter my kitten?
Most kittens are neutered between five and six months of age, although the ideal timing may vary depending on your kitten’s health and development. Neutering helps prevent unwanted litters and may reduce certain hormonally influenced behaviours. Your veterinarian will recommend the most appropriate timing for your kitten.
Related Services: Spay & Neuter • Puppy & Kitten Care • Wellness Exams
How long does recovery take?
Most pets recover well after spay or neuter surgery, with the initial healing period lasting about 10 to 14 days. During this time, it’s important to limit strenuous activity, prevent licking or chewing at the incision, and follow all post-operative instructions. Your veterinary team will provide detailed home care guidance and let you know when your pet can safely return to normal activities.
Related Services: Spay & Neuter • Surgery • Contact Us
Will my pet need to wear a cone?
Many pets benefit from wearing an Elizabethan collar (cone) or a recovery suit after surgery to prevent licking or chewing at the incision. This helps reduce the risk of infection and allows the surgical site to heal properly. Your veterinarian will recommend the most appropriate option based on your pet’s procedure and recovery needs.
Related Services: Spay & Neuter • Surgery • Contact Us
Will spaying or neutering change my pet's personality?
Spaying and neutering do not change your pet’s unique personality. Most pets remain just as playful, affectionate, and loving after surgery. While some hormonally driven behaviours—such as roaming, urine marking, or certain mating behaviours—may decrease, your pet’s temperament is influenced far more by genetics, training, environment, and socialization than by the procedure itself.
Related Services: Spay & Neuter • Puppy & Kitten Care • Wellness Exams
What are the benefits of spaying or neutering my pet?
Spaying or neutering offers many health and behavioural benefits while also helping reduce pet overpopulation. Depending on your pet’s age, sex, breed, and lifestyle, the procedure may lower the risk of certain cancers and infections, prevent unwanted litters, and reduce hormonally influenced behaviours such as roaming, urine marking, and some forms of aggression. Every pet is different, so your veterinarian will discuss the potential benefits and the most appropriate timing based on your pet’s individual needs and current veterinary recommendations.
Related Services: Spay & Neuter • Puppy & Kitten Care • Wellness Exams
Dermatology & Allergies
Why is my dog so itchy?
Excessive scratching, licking, chewing, hair loss, recurring ear infections, or irritated skin can all be signs of allergies or another underlying skin condition. Because many skin problems look similar but require different treatments, our veterinarians perform a thorough examination and may recommend tests such as skin cytology, skin scrapings, fungal cultures, allergy testing, or laboratory diagnostics to identify the cause and develop a personalized treatment plan.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
Why is my cat scratching so much?
Frequent scratching in cats can be caused by allergies, fleas, ear mites, skin infections, parasites, or other underlying medical conditions. Because cats often hide discomfort, persistent scratching should be evaluated by a veterinarian to determine the cause and recommend the most appropriate treatment. Early diagnosis can help relieve your cat’s discomfort and prevent skin problems from becoming more severe.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
Why does my dog keep licking its paws?
Occasional paw licking is normal, but frequent or excessive licking may indicate allergies, skin irritation, parasites, pain, a foreign object, or an underlying infection. Your veterinarian will perform a thorough examination to determine the cause and recommend treatment to relieve your dog’s discomfort and help prevent ongoing skin damage.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
Why does my pet keep getting ear infections?
Recurring ear infections are often a sign of an underlying problem such as allergies, ear mites, excess moisture, anatomical differences, or other skin conditions. Simply treating the infection may not prevent it from returning if the underlying cause isn’t addressed. Our veterinarians will examine your pet’s ears, identify the reason for the recurring infections, and develop a treatment plan to help reduce future flare-ups.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
How do you diagnose allergies?
Diagnosing allergies begins with a detailed medical history and a thorough physical examination. Depending on your pet’s symptoms, your veterinarian may recommend diagnostic tests such as skin cytology, skin scrapings, fungal cultures, laboratory testing, food elimination trials, or allergy testing. Identifying the underlying cause allows us to develop the most effective treatment plan for your pet.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
Can allergies be cured?
Most allergies cannot be permanently cured, but they can often be managed very successfully. Treatment focuses on identifying your pet’s triggers, controlling symptoms, reducing flare-ups, and improving overall comfort and quality of life. Your veterinarian will develop a personalized treatment plan that may include medications, diet changes, topical therapies, or other long-term management strategies.
Related Services: Dermatology & Allergies • Pet Nutrition • Clinical Examinations
What causes hot spots?
Hot spots are painful areas of inflamed, infected skin that develop when pets excessively lick, scratch, or chew at an irritated area. They are often triggered by allergies, flea bites, insect bites, skin infections, matted fur, or underlying pain. Because hot spots can worsen quickly, prompt veterinary treatment helps relieve discomfort, address the underlying cause, and promote faster healing.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
Why is my pet losing hair?
Hair loss (alopecia) is a common sign of many underlying conditions, including allergies, parasites, skin infections, hormonal disorders, excessive licking, and other medical concerns. Because there are many possible causes, a veterinary examination is important to determine the underlying problem and recommend the most appropriate treatment. Early diagnosis can often help prevent the condition from worsening and improve your pet’s comfort.
Related Services: Dermatology & Allergies • Clinical Examinations • Laboratory Diagnostics & Testing
Fluorescent Light Therapy
What is Fluorescent Light Therapy?
Fluorescent Light Therapy is a non-invasive treatment that uses specific wavelengths of fluorescent light to stimulate your pet’s natural healing processes. It helps reduce inflammation, relieve pain, improve circulation, and promote tissue repair, making it an effective treatment for a variety of skin conditions and wounds. The treatment is gentle, well tolerated, and can often be performed during a regular veterinary appointment.
Related Services: Fluorescent Light Therapy • Dermatology & Allergies • Clinical Examinations
What conditions can it treat?
Fluorescent Light Therapy may be recommended to support the treatment of wounds, hot spots, surgical incisions, skin infections, dermatitis, lick granulomas, pressure sores, and other conditions involving inflammation or delayed healing. Your veterinarian will determine whether light therapy is appropriate based on your pet’s specific condition and overall treatment plan.
Related Services: Fluorescent Light Therapy • Dermatology & Allergies • Surgery
Is the treatment painful?
Fluorescent Light Therapy may be recommended to support the treatment of wounds, hot spots, surgical incisions, skin infections, dermatitis, lick granulomas, pressure sores, and other conditions involving inflammation or delayed healing. Your veterinarian will determine whether light therapy is appropriate based on your pet’s specific condition and overall treatment plan.
Related Services: Fluorescent Light Therapy • Dermatology & Allergies • Surgery
How many treatments are needed?
No. Fluorescent Light Therapy is a gentle, non-invasive treatment that is not painful. Most pets remain relaxed throughout the procedure and tolerate it very well. The treatment does not involve heat or surgery and is designed to support your pet’s natural healing process while keeping them comfortable.
Related Services: Fluorescent Light Therapy • Clinical Examinations
Does my pet need sedation?
The number of treatments depends on your pet’s condition, its severity, and how well it responds to therapy. Some pets improve after only a few sessions, while others with more complex or chronic conditions may benefit from a series of treatments. Your veterinarian will recommend a treatment schedule tailored to your pet’s individual needs.
Related Services: Fluorescent Light Therapy • Clinical Examinations • Dermatology & Allergies
How quickly will I see results?
Many pet owners notice improvement after the first few treatments, although every pet heals at a different pace. The speed of recovery depends on your pet’s condition, overall health, and the severity of the injury or disease being treated. Your veterinarian will monitor your pet’s progress and adjust the treatment plan as needed to achieve the best possible outcome.
Related Services: Fluorescent Light Therapy • Clinical Examinations • Dermatology & Allergies
Can Fluorescent Light Therapy be used with other treatments?
Yes. Fluorescent Light Therapy is often used alongside other veterinary treatments, including medications, surgery, wound management, and dermatology care. Because it supports the body’s natural healing process, it can complement your pet’s overall treatment plan and may help promote faster healing and improved comfort. Your veterinarian will recommend the most effective combination of therapies based on your pet’s condition.
Related Services: Fluorescent Light Therapy • Surgery • Dermatology & Allergies
Nutrition
What should I feed my puppy?
Puppies require a complete and balanced diet that supports healthy growth and development. The best food for your puppy depends on factors such as breed, expected adult size, age, and overall health. During your puppy’s wellness visits, your veterinarian can recommend an appropriate diet, feeding schedule, and portion sizes to help your puppy get the healthiest possible start in life.
Related Services: Pet Nutrition • Puppy & Kitten Care • Wellness Exams
What should I feed my kitten?
Kittens have unique nutritional needs to support their rapid growth and development. A high-quality, complete, and balanced kitten diet provides the nutrients they need to build strong bones, muscles, and a healthy immune system. Your veterinarian can recommend the best food and feeding plan based on your kitten’s age, lifestyle, and individual needs.
Related Services: Pet Nutrition • Puppy & Kitten Care • Wellness Exams
Does my pet need a prescription diet?
Some pets benefit from prescription diets that are specially formulated to help manage medical conditions such as kidney disease, urinary problems, diabetes, food allergies, obesity, gastrointestinal disorders, or liver disease. Your veterinarian will recommend a prescription diet only if it is appropriate for your pet’s diagnosis and overall health.
Related Services: Pet Nutrition • Clinical Examinations • Laboratory Diagnostics & Testing • Store
How can my pet lose weight safely?
If your pet is overweight, gradual weight loss is the safest and healthiest approach. Your veterinarian can assess your pet’s body condition, calculate an appropriate daily calorie intake, recommend a suitable diet, and develop a personalized weight management plan that includes nutrition, exercise, and regular progress checks. Even modest weight loss can significantly improve your pet’s health, mobility, and quality of life.
Related Services: Pet Nutrition • Wellness Exams • Senior & Geriatric Care
Are grain-free diets recommended?
Grain-free diets are not necessary for most pets and are generally recommended only in specific situations. Unless your pet has a confirmed sensitivity or another medical reason to avoid grains, a complete and balanced diet that includes grains can be an excellent choice. Your veterinarian can help you choose the most appropriate diet based on your pet’s age, lifestyle, and overall health.
Related Services: Pet Nutrition • Wellness Exams
Should I feed raw food?
Raw diets remain a topic of ongoing discussion within veterinary medicine. While some owners choose to feed raw diets, they may carry risks such as bacterial contamination and nutritional imbalances if they are not carefully formulated and handled. If you’re considering a raw diet, speak with your veterinarian first so you can make an informed decision and ensure your pet receives complete and balanced nutrition.
Related Services: Pet Nutrition • Wellness Exams • Clinical Examinations
How much should I feed my pet?
The amount your pet should eat depends on their age, breed, size, activity level, body condition, and overall health. Feeding recommendations on pet food packaging provide a general starting point, but many pets require adjustments to maintain a healthy weight. Your veterinarian can help determine the right portion sizes and feeding schedule based on your pet’s individual needs.
Related Services: Pet Nutrition • Wellness Exams • Senior & Geriatric Care
Can I purchase my pet's food online from RAPS Animal Hospital?
Yes! RAPS Animal Hospital offers the convenience of online ordering through MyVetStore, making it easy to purchase your pet’s prescription diets and many everyday veterinary nutrition products from the comfort of your home. Simply place your order online, and your food can be delivered directly to your door or made available for pickup, depending on the product. If you’re unsure which diet is right for your pet, our veterinary team is happy to provide personalized recommendations.
Related Services: Pet Nutrition • Store • Contact Us
Senior & Geriatric Care
When is my pet considered a senior?
The age at which a pet is considered a senior varies depending on their species, breed, and size. In general, cats and smaller dogs are considered seniors around 7 to 8 years of age, while larger and giant breed dogs may reach their senior years earlier. As pets age, regular veterinary care becomes even more important for detecting age-related changes early and helping them maintain a healthy, active life.
Related Services: Senior & Geriatric Care • Wellness Exams • Clinical Examinations
How often should senior pets see the veterinarian?
Because pets age much faster than people, senior pets generally benefit from wellness examinations every six months. More frequent visits allow your veterinarian to monitor for age-related conditions, evaluate mobility, assess weight and nutrition, review medications, and detect health concerns before they become more serious.
Related Services: Senior & Geriatric Care • Wellness Exams • Laboratory Diagnostics & Testing
What tests should senior pets have?
Routine wellness testing is an important part of senior pet care. Depending on your pet’s age, breed, medical history, and overall health, your veterinarian may recommend bloodwork, urinalysis, blood pressure monitoring, fecal testing, imaging such as X-rays or ultrasound, or other diagnostic tests. These screenings can help detect disease early, often before your pet begins showing obvious symptoms.
Related Services: Laboratory Diagnostics & Testing • Senior & Geriatric Care • Digital X-rays
How can I tell if my pet is in pain?
Pets often hide pain, especially as they get older. Signs may include limping, difficulty getting up, reluctance to climb stairs or jump, sleeping more, changes in appetite, decreased interest in play, excessive licking, or changes in behaviour or personality. If you’ve noticed any of these changes, a veterinary examination can help determine the cause and identify treatment options to improve your pet’s comfort and quality of life.
Related Services: Senior & Geriatric Care • Clinical Examinations • Fluorescent Light Therapy
What can be done for arthritis?
While arthritis cannot be cured, there are many ways to help manage your pet’s pain and improve mobility. Depending on your pet’s condition, treatment may include weight management, exercise recommendations, prescription medications, joint supplements, therapeutic diets, and treatments such as Fluorescent Light Therapy. Your veterinarian will develop a personalized treatment plan to help keep your pet comfortable and active.
Related Services: Senior & Geriatric Care • Fluorescent Light Therapy • Pet Nutrition
Why is my older pet drinking more water?
An increase in thirst can sometimes be a normal part of aging, but it may also be an early sign of an underlying medical condition such as kidney disease, diabetes, liver disease, urinary tract disease, or hormonal disorders. If you’ve noticed your pet drinking or urinating more than usual, it’s important to schedule an examination. Early diagnosis often leads to more effective treatment and better long-term outcomes.
Related Services: Clinical Examinations • Laboratory Diagnostics & Testing • Senior & Geriatric Care
How can I help my senior pet stay healthy?
As pets age, regular veterinary care becomes increasingly important. Routine wellness examinations, early disease screening, a balanced diet, maintaining a healthy weight, appropriate exercise, dental care, and prompt attention to changes in behaviour or mobility can all help your pet enjoy a longer, healthier, and more comfortable life. Your veterinarian can develop a personalized senior wellness plan based on your pet’s age, lifestyle, and medical history.
Related Services: Senior & Geriatric Care • Wellness Exams • Pet Nutrition
End-of-Life Care
How do I know when it's time?
Deciding when it’s time to say goodbye to a beloved pet is one of the most difficult decisions a family can make. Changes in your pet’s comfort, mobility, appetite, breathing, ability to enjoy daily activities, and overall quality of life are all important considerations. Our compassionate veterinary team is here to provide guidance, answer your questions, and help you make the decision that’s right for your pet and your family.
Related Services: End-of-Life Care • Quality-of-Life Assessments • Clinical Examinations
What is a quality-of-life assessment?
A quality-of-life assessment helps evaluate your pet’s comfort, mobility, appetite, pain levels, and overall well-being. Our veterinary team will discuss your pet’s condition with you, answer your questions, and provide compassionate guidance so you can make informed decisions based on your pet’s individual needs.
Related Services: End-of-Life Care • Quality-of-Life Assessments • Clinical Examinations
What happens during euthanasia?
Our goal is to make your pet’s final moments as peaceful, comfortable, and dignified as possible. We’ll explain each step of the process beforehand, answer any questions you may have, and give you as much time as you need with your pet. Your veterinarian will ensure your pet is comfortable throughout the procedure, and our team will support you and your family every step of the way.
Related Services: End-of-Life Care • Contact Us
Can I stay with my pet?
Yes. Many families choose to remain with their pet throughout the procedure, while others prefer to say goodbye beforehand. There is no right or wrong choice—what matters most is what feels right for you and your family. Our compassionate team will support your decision and do everything we can to provide a calm, respectful, and private experience.
Related Services: End-of-Life Care • Contact Us
What aftercare options are available?
We offer compassionate aftercare options to help families honour their beloved pets. Your veterinarian will explain the available choices, including cremation services and the return of your pet’s ashes if requested. We’ll answer your questions, guide you through each option, and help you choose the arrangement that feels right for your family.
Related Services: End-of-Life Care • Contact Us
How can I prepare my family?
Saying goodbye to a beloved pet is an emotional experience for every family member. Honest, age-appropriate conversations can help children understand what is happening, while giving everyone the opportunity to say goodbye in their own way. Our team is here to answer your questions, offer compassionate guidance, and support your family throughout this difficult time.
Related Services: End-of-Life Care • Quality-of-Life Assessments
Blood Bank
Is donating blood safe?
Yes. Blood donation is carefully monitored by veterinary professionals and is safe for healthy dogs that meet the Canadian Animal Blood Bank donor requirements. Each donation has the potential to help dogs undergoing emergency surgery, recovering from traumatic injuries, or receiving treatment for serious illnesses. Before every donation, your dog will receive a health assessment to ensure it’s safe for them to participate.
Related Services: Blood Bank • Clinical Examinations • Community Initiatives
How often can my dog donate blood?
Healthy donor dogs can typically donate blood every 8 to 12 weeks, depending on the Canadian Animal Blood Bank guidelines and your dog’s overall health. Before each donation, your dog will receive a health assessment to confirm they continue to meet donor requirements and are healthy enough to donate safely.
Related Services: Blood Bank • Clinical Examinations
Which dogs qualify?
To become a blood donor, dogs must meet the eligibility requirements established by the Canadian Animal Blood Bank. Requirements generally include being healthy, meeting the minimum age and weight guidelines, having a calm temperament, being up to date on preventive healthcare, and passing a health assessment. If you’re interested in enrolling your dog as a donor, our team will be happy to determine whether they qualify.
Related Services: Blood Bank • Clinical Examinations • Contact Us
How long does a donation take?
The blood collection itself usually takes only a few minutes, but you should expect your dog’s appointment to last approximately 30 to 60 minutes. This allows time for a health assessment, preparation, the donation itself, and a short recovery period with plenty of praise and treats before your dog heads home.
Related Services: Blood Bank • Clinical Examinations
Will my dog be sedated?
No. Most donor dogs remain awake throughout the donation and do not require sedation. Blood is collected while your dog is comfortably positioned and gently restrained by experienced veterinary professionals. Our team works to ensure every donor has a calm, positive experience.
Related Services: Blood Bank • Clinical Examinations
Why are canine blood donors so important?
Just like people, dogs sometimes need life-saving blood transfusions during emergencies, surgery, or treatment for serious illnesses. Because blood cannot be manufactured, every donation comes from a healthy volunteer donor. Your dog’s donation could help save the lives of multiple dogs in need, making blood donors an invaluable part of veterinary medicine and our community.
Related Services: Blood Bank • Community Initiatives • Contact Us
Puppy & Kitten Care
What happens at the first visit?
Your puppy or kitten’s first visit is an opportunity to establish a strong foundation for lifelong health. During the appointment, your veterinarian will perform a comprehensive physical examination, discuss vaccinations, parasite prevention, nutrition, behaviour, microchipping, and answer any questions you have about caring for your new companion. We’ll also work with you to develop a personalized preventive healthcare plan for your pet.
Related Services: Puppy & Kitten Care • Wellness Exams • Vaccinations
When should vaccinations begin?
Most puppies and kittens begin their vaccination series at approximately 6 to 8 weeks of age, followed by additional booster vaccinations at recommended intervals until the series is complete. Your veterinarian will create a vaccination schedule based on your pet’s age, lifestyle, and individual risk factors to provide the best possible protection against preventable diseases.
Related Services: Puppy & Kitten Care • Wellness Exams • Vaccinations
When should my puppy be dewormed?
Puppies are commonly dewormed beginning at 2 weeks of age, with treatments repeated at regular intervals during the first few months of life. The exact schedule depends on your puppy’s age, health, and risk factors. Your veterinarian will recommend an appropriate parasite prevention program to help protect your puppy and your family.
Related Services: Puppy & Kitten Care • Wellness Exams • Laboratory Diagnostics & Testing
When should I microchip my pet?
A microchip can be implanted at almost any age, but many pets are microchipped during their spay or neuter procedure because they are already under anesthesia. However, microchipping is a quick procedure that can also be performed during a routine appointment without anesthesia. Permanent identification greatly improves the chances of being reunited with your pet if they ever become lost.
Related Services: Microchipping • Puppy & Kitten Care • Spay & Neuter
When should I start brushing my puppy's teeth?
The best time to begin brushing your puppy’s teeth is as soon as they become comfortable being handled, ideally while they are still young. Introducing tooth brushing gradually using a pet-safe toothbrush and toothpaste helps establish lifelong dental care habits and can reduce the risk of dental disease as your puppy grows.
Related Services: Dental Care • Puppy & Kitten Care • Wellness Exams
What foods should I avoid feeding?
Many common human foods can be harmful to pets. Foods such as chocolate, grapes and raisins, onions, garlic, xylitol (birch sugar), alcohol, cooked bones, and foods containing caffeine should never be fed to dogs or cats. If you think your pet has eaten something toxic, contact your veterinarian immediately. If you’re unsure whether a food is safe, we’re always happy to answer your questions.
Related Services: Pet Nutrition • Puppy & Kitten Care • Urgent Care
How often should I bring my puppy or kitten to the veterinarian?
Puppies and kittens require several veterinary visits during their first few months of life to complete their vaccination series, monitor growth and development, provide parasite prevention, and answer your questions about nutrition and behaviour. After these initial visits, most healthy adult pets benefit from annual wellness examinations. Regular veterinary care helps ensure your pet gets the healthiest possible start and stays healthy throughout every stage of life.
Related Services: Puppy & Kitten Care • Wellness Exams • Vaccinations
Microchipping
Does a microchip track my pet?
No. A microchip is not a GPS tracking device and cannot track your pet’s location. It is a tiny permanent identification chip, about the size of a grain of rice, that contains a unique identification number. If your lost pet is found and scanned by a veterinary clinic or animal shelter, the microchip number can be used to access your contact information and help reunite you with your pet.
Related Services: Microchipping • Puppy & Kitten Care • Contact Us
Can I feel the microchip?
In most cases, no. Once implanted beneath the skin between your pet’s shoulder blades, the microchip is usually not noticeable to either you or your pet. Occasionally, it may be felt as a very small bump under the skin, but it does not interfere with your pet’s normal activities or comfort.
Related Services: Microchipping • Wellness Exams
Is microchipping painful?
Microchipping is a quick and simple procedure that causes only minimal discomfort, similar to receiving a vaccination. Most pets tolerate it very well and do not require sedation. Many pets are also microchipped while under anesthesia during a spay or neuter procedure for added convenience.
Related Services: Microchipping • Spay & Neuter • Wellness Exams
How do I update my contact information?
Keeping your contact information current is one of the most important parts of microchip registration. If you move, change your phone number, or update your email address, be sure to contact your microchip registry to update your pet’s information. An up-to-date registration greatly increases the chances of being reunited with your pet if they are ever lost.
Related Services: Microchipping • Contact Us
Should my pet still wear a collar?
Yes. A collar with an identification tag is often the quickest way for someone to identify your pet and contact you directly. A microchip provides permanent identification if the collar is lost or removed. Together, a collar and a registered microchip offer your pet the best chance of being safely returned home.
Related Services: Microchipping • Wellness Exams
Can a microchip stop working or fall out?
Microchips are designed to last for your pet’s lifetime and rarely fail. Once implanted beneath the skin, they typically remain in place, although slight movement under the skin can occasionally occur. During your pet’s regular wellness examinations, we can scan the microchip to confirm it is functioning properly and ensure the identification number can still be read.
Related Services: Microchipping • Wellness Exams
Vaccinations
Are vaccines really necessary?
Yes. Vaccinations are one of the safest and most effective ways to protect pets from serious and potentially life-threatening diseases. They help your pet develop immunity before they’re exposed to infectious illnesses. Your veterinarian will recommend a personalized vaccination schedule based on your pet’s age, lifestyle, and individual risk factors.
Related Services: Vaccinations • Wellness Exams • Puppy & Kitten Care
Are vaccines safe?
Yes. Vaccines undergo extensive testing and are considered very safe for the vast majority of pets. Most pets experience no side effects or only mild, short-lived soreness or tiredness after vaccination. Serious reactions are uncommon, and our veterinary team will discuss what to expect and when to contact us if you have any concerns.
Related Services: Vaccinations • Wellness Exams • Contact Us
Does my indoor cat still need vaccines?
Yes. Even indoor cats can be exposed to infectious diseases through open doors or windows, new pets entering the home, travel, boarding, or contact with people and other animals. Your veterinarian will recommend the most appropriate vaccinations based on your cat’s lifestyle and individual level of risk.
Related Services: Vaccinations • Wellness Exams • Clinical Examinations
What vaccines does my puppy or kitten need?
Every puppy and kitten follows a vaccination schedule designed to protect them during their first months of life. The vaccines recommended will depend on your pet’s age, lifestyle, and potential exposure to disease. During your pet’s wellness visits, we’ll develop a personalized vaccination plan and explain which vaccines are considered core and which may be recommended based on your pet’s individual needs.
Related Services: Puppy & Kitten Care • Vaccinations • Wellness Exams
Are there side effects after vaccination?
Most pets experience no side effects or only mild reactions such as slight soreness at the injection site, temporary tiredness, or reduced appetite for a day or two. Serious vaccine reactions are rare. If your pet develops facial swelling, difficulty breathing, persistent vomiting, collapse, or any other concerning symptoms after vaccination, contact us immediately.
Related Services: Vaccinations • Clinical Examinations • Urgent Care
How often does my pet need booster vaccines?
The frequency of booster vaccinations depends on your pet’s age, previous vaccination history, lifestyle, and the specific vaccines being administered. Some vaccines are given annually, while others provide protection for longer periods. During your pet’s wellness examination, your veterinarian will recommend the appropriate schedule to help keep your pet protected throughout their life.
Related Services: Vaccinations • Wellness Exams • Senior & Geriatric Care
Exotic Pets
Which exotic pets do you treat?
RAPS Animal Hospital provides veterinary care for many exotic companion animals, including rabbits, guinea pigs, hamsters, rats, mice, ferrets, birds, reptiles, and other small mammals. If you’re unsure whether we see your particular species, please contact our team and we’ll be happy to help.
Related Services: Exotic Pet Care • Clinical Examinations • Book an Appointment
Do rabbits need vaccinations?
Vaccination recommendations for rabbits vary depending on where you live and the diseases present in your region. During your rabbit’s examination, our veterinarians can discuss whether any vaccinations are recommended based on your rabbit’s lifestyle and current veterinary guidelines.
Related Services: Exotic Pet Care • Wellness Exams • Clinical Examinations
Should rabbits be spayed or neutered?
Yes. Spaying and neutering are commonly recommended for pet rabbits. The procedure helps prevent unwanted litters, may reduce unwanted behaviours, and can significantly lower the risk of reproductive diseases, particularly uterine cancer in female rabbits. Your veterinarian can recommend the most appropriate timing based on your rabbit’s age and health.
Related Services: Exotic Pet Care • Surgery • Clinical Examinations
What should I feed my guinea pig?
Guinea pigs require unlimited fresh grass hay, high-quality guinea pig pellets, fresh vegetables, and a reliable source of Vitamin C, which they cannot produce on their own. A balanced diet is essential for healthy teeth, digestion, and overall wellbeing. Our veterinarians can recommend the most appropriate nutritional plan for your guinea pig.
Related Services: Pet Nutrition • Exotic Pet Care • Wellness Exams
How often should reptiles have a veterinary examination?
Even healthy reptiles benefit from routine veterinary examinations, ideally once a year. Regular health checks allow your veterinarian to monitor weight, nutrition, husbandry, parasites, and early signs of illness, which reptiles often hide until they become advanced.
Related Services: Exotic Pet Care • Wellness Exams • Laboratory Diagnostics & Testing
Nail Trims
How often should my pet's nails be trimmed?
Most dogs and cats benefit from nail trims every 4 to 8 weeks, although the ideal schedule depends on your pet’s activity level, age, breed, and how quickly their nails grow. Regular nail trims help keep your pet comfortable and reduce the risk of injury.
Related Services: Nail Trims • Wellness Exams • Puppy & Kitten Care
Why are long nails a problem?
Overgrown nails can affect your pet’s posture, make walking uncomfortable, increase the risk of broken nails, and place extra stress on the joints and feet. In severe cases, nails can curl into the paw pads, causing pain and infection. Routine nail trims are an important part of your pet’s preventive healthcare.
Related Services: Nail Trims • Wellness Exams • Clinical Examinations
Do you trim cat nails?
Yes. Our veterinary team provides nail trims for cats of all ages, including kittens and senior cats. Regular nail care helps prevent nails from becoming overgrown and can reduce accidental scratching of people and household furniture.
Related Services: Nail Trims • Puppy & Kitten Care • Senior & Geriatric Care
My pet hates having their nails trimmed. Can you help?
Absolutely. Many pets are anxious about nail trims, and our experienced team uses gentle handling techniques to make the experience as calm and stress-free as possible. If your pet is particularly fearful or difficult to handle, we’ll discuss the safest options and develop an approach that prioritizes both your pet’s comfort and safety.
Related Services: Nail Trims • Clinical Examinations • Contact Us
How do I know when my pet's nails are too long?
If you can hear your dog’s nails clicking on hard floors or notice your pet’s nails touching the ground while standing, it’s usually time for a trim. Cats may develop long, curved nails that can catch on carpets or furniture, while senior pets are especially prone to overgrown nails because they’re often less active. Keeping nails properly trimmed helps your pet walk comfortably and reduces the risk of injury.
Related Services: Nail Trims • Wellness Exams • Senior & Geriatric Care
Parasite Prevention
Does my pet need parasite prevention all year round?
Yes. Fleas, ticks, mosquitoes, and intestinal parasites can be present throughout much of the year, and many pets are exposed without their owners realizing it. Year-round parasite prevention is the safest and most effective way to protect your pet from parasites and the diseases they can carry. Your veterinarian will recommend the most appropriate products based on your pet’s lifestyle and risk factors.
Related Services: Parasite Prevention • Wellness Exams • Clinical Exams
Does my indoor cat need parasite prevention?
Yes. Even indoor cats can be exposed to parasites. Fleas can be brought into the home on clothing or other pets, mosquitoes carrying heartworm can enter through open doors or windows, and intestinal parasites can be introduced in a variety of ways. Your veterinarian can recommend the most appropriate prevention plan based on your cat’s lifestyle.
Related Services: Parasite Prevention • Wellness Exams
How does my pet get parasites?
Pets can pick up parasites during walks, hikes, visits to dog parks, contact with wildlife, mosquito bites, flea infestations, contaminated soil, infected prey, or even from other pets. Some parasites can also be brought into the home on shoes or clothing, making prevention important even for pets that spend most of their time indoors.
Related Services: Parasite Prevention • Wellness Exams
What parasites should I protect my pet against?
Your veterinarian may recommend protection against:
- Fleas
- Ticks
- Heartworm
- Roundworms
- Hookworms
- Whipworms
- Tapeworms
The best prevention plan depends on your pet’s age, lifestyle, travel habits, and overall health.
Related Services: Parasite Prevention • Wellness Exams • Laboratory Diagnostics & Testing
What are the signs my pet may have parasites?
Some pets show no symptoms, while others may experience:
- Excessive scratching or biting at the skin
- Hair loss
- Red or irritated skin
- Vomiting or diarrhea
- Weight loss
- Scooting
- Coughing
- Visible worms or flea dirt
- Fatigue or decreased energy
If you notice any of these signs, schedule an examination so we can determine the underlying cause and recommend appropriate treatment.
Related Services: Parasite Prevention • Clinical Exams • Laboratory Diagnostics & Testing
Can parasites spread to people?
Yes. Some parasites are zoonotic, meaning they can be transmitted from animals to people. Good hygiene, regular veterinary care, fecal testing, and year-round parasite prevention help protect both your pet and your family.
Related Services: Parasite Prevention • Wellness Exams • Laboratory Diagnostics & Testing
Is parasite prevention really necessary if my pet seems healthy?
Yes. Many pets infected with parasites show few or no signs of illness until the infestation becomes more advanced. Preventive medications are much safer, easier, and less expensive than treating parasite-related diseases after they develop. Routine prevention helps keep your pet healthy while reducing the risk of parasites spreading within your home.
Related Services: Parasite Prevention • Wellness Exams
Which parasite prevention product is best?
There isn’t a single product that’s right for every pet. The best parasite prevention depends on your pet’s age, weight, lifestyle, travel habits, and risk of exposure. During your appointment, our veterinarians will recommend a personalized parasite prevention plan designed specifically for your companion.
Related Services: Parasite Prevention • Wellness Exams • Clinical Exams
Can my dog get Lyme disease in British Columbia?
Yes. While the risk varies by region, ticks capable of carrying Lyme disease are found in parts of British Columbia and other areas of Canada. If your dog spends time hiking, camping, walking in tall grass, or travelling to areas where ticks are common, your veterinarian may recommend year-round tick prevention and regular tick checks. Preventing tick bites remains the best protection against Lyme disease.
Related Services: Parasite Prevention • Wellness Exams • Clinical Exams
